Refund Policy
1. Eligibility for Refunds
Items must be returned within 7 days of delivery.
Products must be unused, unwashed, and in their original packaging with all tags attached.
Sale or discounted items are not eligible for refunds.
2. Non-Refundable Items:
Gift cards, vouchers, and promotional items.
Customized or made-to-order products.
3. Refund Process
To initiate a return, please contact us at [your email/contact form] with your order details.
Once approved, the item must be shipped back to us at the provided return address.
After inspection, your refund will be processed within 7–10 business days. Refunds will be credited back to your original payment method.
4. Exchanges
We currently offer size exchanges only, subject to stock availability.
5. Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please notify us within 48 hours of delivery with supporting photos. We will arrange a replacement or full refund.
6. Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Original shipping charges are non-refundable.